How do I know if I placed my order successfully?
Once you have submitted your order, an order summary page will be displayed with all your order details. You will then receive an email confirming that your order has been successfully received online. If you experience any difficulty placing your order or otherwise require assistance, email us at [email protected].
Can I change or cancel my order after I have submitted it?
Once your order is submitted, we cannot guarantee that it can be cancelled or changed. If you realize you made a mistake, or simply change your mind about your order, email us at [email protected].
What forms of payment does Clearly Outdoors accept, and when am I billed?
We currently accept Visa, Mastercard, Discover, American Express, and PayPal. We will bill your credit card when your order is placed.
Will I be charged sales tax?
If you are a resident of the state of Wisconsin, the law requires us to charge sales tax on your purchases. If you are not a resident of the state of Wisconsin, you will not be charged sales tax. However, by law you may be liable for any taxes due in your state.
How do I know my credit card number will be safe?
We take every precaution to ensure that your personal data, including credit card information, is as secure as it can be. Clearly Outdoors site utilizes Secure Socket Layer technology on all pages where personal information is requested. This encryption technology prevents anyone from using your personal data if intercepted. Clearly Outdoors also takes every precaution when storing your credit card number in our database by encrypting it, rendering it useless to anyone trying to access it.
How does shipping work?
All shipping is done through the USPS. Once your order is placed, it typically takes 1-2 business days to ship. When your order ships, you’ll receive an email with tracking information. It typically takes the USPS 2-4 business days to get your package to you inside the Continental United States - but can take up to 10 business days. If you would like your order to ship using a different carrier, email us at [email protected] and let us know. There will likely be a price increase for using a different carrier. We can ship to Canada at this time, but shipping rates will start at $17.99 and may go up depending on your location. Currently, we are not shipping outside the United States or Canada.
$0.01-$49.99 ships for $5.99 | $50.00 + ships for FREE!
What is the Clearly Outdoors return policy?
We offer a 100% satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may return it. Email us at info@clearlyoutdoors and we will provide you with a return slip and an address to send it. Once we receive the item back, we will give you a full refund. If you receive damaged/defective merchandise, email us at [email protected] and we will replace the damaged/defective items.Will Clearly Outdoors sell my email address or other personal information?
No. We use personal information provided on order forms, such as a purchaser's name, email address, physical address, and credit card number, to fulfill merchandise orders. We may also use order information to contact you, when necessary, such as when a delivery may be delayed.
